Terms of Sale

Uminora pieces are made in small quantities and may contain natural variations in wood, resin, colour, texture, or finish. Images are representative, but screens and lighting can affect how colours appear.

An order is confirmed after payment is authorised and you receive an order confirmation. We may contact you if stock, pricing, delivery, or product information needs clarification. If we cannot accept an order, any captured payment will be refunded.

Commissioned work begins only after scope, dimensions, materials, price, estimated timing, and payment terms are agreed in writing. Changes requested after production begins may affect cost and timing. Cancellation options may be limited once custom work has started or materials have been committed.

Delivery charges and available destinations are shown during checkout. Delivery dates are estimates until the carrier accepts the shipment. Import duties, local taxes, or customs charges not collected at checkout may be payable by the recipient.

Please inspect the piece after delivery and contact us promptly if it is damaged, incorrect, or materially different from the order confirmation. Include your order number and clear photographs so we can review the issue and offer an appropriate repair, replacement, or refund where applicable.